Privacy Policy

Overview

This Privacy Policy explains how CleanRoute collects, uses, and shares information when you visit cleanrouteorlando.com, request an estimate, call, email, or otherwise contact us about air duct or dryer vent cleaning services.

Information we collect

We may collect information you provide, including your name, phone number, email address, ZIP code, requested service, and details you include in your message. We may also receive basic technical information such as your browser, device, referring page, and interactions with the website.

How we use information

• Respond to estimate and service requests.
• Contact you by phone, email, or text about the request you submitted.
• Schedule, coordinate, and provide requested services.
• Operate, secure, troubleshoot, and improve the website and lead system.
• Measure advertising performance and prevent fraud or misuse.
• Comply with applicable law and protect our rights.

How information may be shared

We may share information with technology providers that help us operate the website, store requests, deliver notifications, measure advertising, and communicate with customers. When necessary to respond to or fulfill your request, information may also be shared with an authorized local service provider supporting CleanRoute. We do not authorize these providers to use your information for unrelated purposes.

We may also disclose information when required by law or when reasonably necessary to protect customers, the public, CleanRoute, or our service providers.

Advertising, analytics, and cookies

We may use cookies, pixels, and similar technologies from services such as Google to understand website visits, measure calls or form submissions, and improve advertising. These providers may process technical and interaction data under their own privacy policies. Browser controls and applicable provider settings can be used to limit cookies.

Calls and text messages

When you submit a request, you agree that CleanRoute may contact you about that request. Message and data rates may apply. Consent is not a condition of purchase. You may ask us to stop text messages at any time by replying STOP.

Data retention and security

We retain request information only as reasonably necessary for service, business records, dispute resolution, security, and legal obligations. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable exceptions. You may also ask us not to use your information for future marketing.

Children

This website is intended for adults seeking home services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as our services or practices change. The effective date above shows when this version was last updated.

Contact us

For privacy questions or requests, email cleanrouteorlando@gmail.com or call (305) 784-7099.